Terapeak Website Review & Ratings + Terapeak Coupons
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Terapeak Website Review & Ratings + Terapeak Coupons

Terapeak: Products & Services

Terapeak is consumer oriented e-commerce data Analytics Company which provides its clients the understanding to make decisions about marketing, investment, and management of their online business. Their products are categorized by research tool for eBay and Terapack insight for data direct and API access. Sellers using Terapeak on eBay averages 65% more profit per sale than other sellers.

Terapeak: Company Background

Anthony and Andrew Sukow officially founded Advanced E-commerce Research Systems, Inc called Terapeak in 2004. They have been helping sellers and buyers with research since 2002. The Sukow brothers had an idea from eBay power seller while attending university and launched with the help of University of Victoria from where they studied. Terapeak is based in Victoria, British Columbia in Canada and Palo Alto, California in the United States.

Terapeak: Customer Feedback & Reviews

There are lots of reviews available on eBay about their product. Average ratings of the reviews are mostly above average with an overwhelming 118 5 stars out of 235 reviews. There is editorial note available about Terapeak’s Android application on Cnet but there are few comments about refusal payment even after the free trial cancellation.

Terapeak: Business Credibility & Trustworthiness

The Terapeak is not accredited by Better Business Bureau but it has a C- rating on a scale of A+ to F. BBB has stated the reason for lower rating saying that the company does not have enough background information about the business. There have been 11 complaints against the company in the last three years, which were all resolved. The details about the press coverage are available on the terapeak.com website itself. Terapeak is included in various local and international awards as expressed on their website.

Terapeak: Website Popularity & Google Ranking

Alexa has placed Terapeak in the rank of 7,817 globally and 2,972 in the United States. During the past 30 days they have received an average rate of 7.5% site traffic. Terapeak.com has a rank value of 5 out of 10 possible points in the Google page rank. Its daily visitors are about 88,200 on average.

Terapeak: Social Media Presence

Terapeak has its own blog which is being updated approximately every 2 to 3 days in a week. Terapeak.com has its presence on social media websites like Youtube, Twitter, Facebook and LinkedIn. On Facebook, they have 1,403 likes and 24 people talking about them. They have 2,533 followers and 1,044 tweets on Twitter.  On Youtube, they have 595 subscribers with 149,874 that have watched their videos.

Terapeak: Website Security & Safety

When users submit sensitive information on Terapeak.com, all the information is protected both online and offline by the best encryption software called SSL. On Google Diagnostic page, Terapeak.com is not currently listed as suspicious. Over the past 90 days, no malicious software has been downloaded and installed. The site did not appear as an intermediary for the infection of any sites. Terapeak.com did not appear as an intermediary for the infection of any sites and no malicious software was hosted over the past 90 days.

Terapeak: Pricing & Packages

Available data about the top level package is $11,500.00 per year for high volume API access on Terapeak insights. For eBay package, Terapeak charges $29.95 per month for single site and $49.95 per month for all eBay sites. The prices not too bad as they are generally similar to the prices of companies doing similar business.

Terapeak: Shipping Rates & Policies

Shipping is not applicable for this site.

Terapeak: Payment Methods Accepted

Terapeak accepts credit cards from Visa and Master Card as expressed on their website. They also accept PayPal transaction as a payment method. Also it has been mentioned on the privacy policy of their website that all payments are handled through PayPal or Beanstream. They do not accept Debit Cards, E-Check, EFT, QPass and other forms of alternative payment.

Terapeak: Returns, Refunds & Exchange Policy

The company offers a refund and cancellation policy where they offer a free 7-day trial period. Because of this trial period, all sales of Terapeak products and services are final and the company do not offer any refund. In need of cancellation of subscription for a Terapack product or service, it has to be cancelled prior to the renewal of subscription. But there are few comments available about their poor cancellation and refund policy on eBay.com.

Terapeak: Product images & screenshots
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